The Friendship Village Leadership Team is passionate about our mission to facilitate vibrant senior living in a LifeCare® community. We are a dedicated team of staff who strive every day to create a community where people want to live, work and visit.
We welcome the opportunity to connect with you. Feel free to contact us for assistance or for information about our services and programs.
Betsy has over 20 years of experience in health care administration. She became the Executive Director of Friendship Village in July 2016. Prior to this she assumed the roles of Executive Director and Nursing Home Administrator in Jackson and Kalamazoo, Michigan. She holds a license in the State of Michigan by the Department of Community Health Board of Nursing Home Administrators.
Kathy has been a licensed nursing home administrator in the state of Michigan since 2012. As the Administrator of Friendship Village, her role is to ensure the highest quality of care for residents in assisted living, skilled nursing, short-term rehabilitation, and comprehensive care. Her responsibilities include overseeing Woodside, Health and Rehab Center teams. She is committed to delivering 5-star service and care.
Director of Facility Services
Brandon joined the Friendship Village management team as Director of Facility Services in September 2016. He has over 20 years of facilities experience, the last ten in the senior living community setting. Most recently Brandon served as Building Engineer at Canterbury on the Lake (2006-2012) and Director of Plant Operations at Regency at Waterford (2012-2016), both located in Waterford, Michigan. Brandon has proven himself as an effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations and increase productivity.
Director of Food and Beverage
Craig joined Friendship Village in 2001. With over 45 years in the hospitality industry, he graduated with a Bachelor’s degree from Western Michigan University in 1977, and he has served as a regional restaurant supervisor for a Midwest restaurant chain. Craig started as a dishwasher at 16 and progressed through the ranks over the next 30 years. At Friendship Village, he brings exceptional professional experience and high energy to ensure that residents receive the highest quality culinary experience and service. Craig is dedicated to exceeding residents’ expectations.
David has been with Friendship Village since May 2001 when he joined the management team as the Accounting Director. David’s professional experience began as a Financial Analyst for First of America Bank and continued as the Controller for Advance Plastics Corporation.
Director of Woodside Resident Care
Kelly is the Woodside Director of Resident Care. She has been the Minimum Data Set (MDS) Coordinator at Friendship Village since 2004. She has over 27 years of experience in nursing management. She holds a Registered Nursing License in the State of Michigan. As a Kalamazoo native, she is dedicated to deliver the highest quality care in a vibrant community.
Director of Fund Development
and Life Enrichment
Ken oversees fundraising, life enrichment, and our Fitness Center. Ken’s career progressed from journalism to advertising and marketing communications to sales. Ken has also worked in fund development with the American Cancer Society and with Senior Services of SW Michigan. He has been with Friendship Village since 2012.
Director of Nursing
Kristen has been with Friendship Village since February, 2008 when she joined our team as a LPN at Woodside. Realizing that geriatric nursing was her passion, she knew she wanted to further her career right here at Friendship Village. With 10 years of experience as general manager of Fairhaven Wood Harvesting, Inc. (1996-2006), the position of Resident Care Coordinator was a natural transition. Kristen oversees resident care and staffing for the Health and Rehab Centers.
Director of Sales & Marketing
Joining the team in 2014, Maryl manages independent living sales and oversees marketing for Friendship Village. She hones her skills in sales selling computer and medical supplies and as a consultant helping small sales teams enhance their results. Maryl came to Friendship Village, Kalamazoo after serving as the Director of Sales & Marketing for three other not-for-profit life plan retirement communities.
Director of Resident Services
Raegan started with Friendship Village 2007 as a caregiver. In her current role, she is responsible for guiding residents while they get acclimated to living in The Village. She also oversees the nursing and caregiving staff for Independent Living, The Village Store, transportation services, and the beauty salon.
PHR – Director of Human Resources
Stephanie is responsible for ensuring that qualified and responsive staff are recruited and trained for the services they provide to residents of Friendship Village. By creating a supportive and high-expectation environment, Stephanie assures that team members will meet resident expectations while offering opportunities for personal fulfillment and growth. She has more than 15 years of experience in human resources.
Director of Administrative Services & Community Outreach
Teresa manages the front office, supervises the First Impressions reception team, and assists both the Executive Director and Board of Directors. Teresa also fosters relationships with local organizations and coordinates community connections for area colleges, universities, businesses and individuals. Teresa joined the Friendship Village staff in 2009 as a Life Enrichment Assistant.